#1 Who drives Business? Organization or Person?

Who drives Business? 

Organization or Person?

"People don't buy from a business, they buy from a person. All business connections are personal and personal connections are another form of business" - "Soaring With the Phoenix" by James A Belasco & Jerre Stead

Most people would agree with the above statement

Staff came first and created the organization. It can be seen that when some staff leave an organization, some business goes down or some departments of the organization become weak. We purchase from specific shops because 'the salesperson is good,' 'he explains properly,' 'he supports proper and easy selection of items,' 'he is pleasing,' and so on. Therefore, we must select people who match our business and can drive our business.